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Continue ShoppingPrivacy Policy
SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase silk sarees or other products from SVK Silks, as part of the buying and selling process, we collect the personal information you provide to us such as your name, billing address, shipping address, phone number, and email address.
When you browse our store, we automatically receive your computer’s Internet Protocol (IP) address to help us understand your browser and operating system and improve your shopping experience.
Marketing Communications (if applicable):
With your permission, we may send you emails, SMS, WhatsApp messages, or other communications about our store, new arrivals, offers, and updates.
SECTION 2 – CONSENT
How do you get my consent?
When you provide personal information to complete a transaction, place an order, verify payment, arrange delivery, or return a purchase, you consent to our collecting and using that information for that specific purpose only.
If we request your personal information for a secondary purpose, such as marketing, we will either ask for your explicit consent or provide you with an option to decline.
How do I withdraw my consent?
If you change your mind after opting in, you may withdraw your consent for us to contact you or for the continued collection, use, or disclosure of your information at any time by contacting us at:
Email: srivakratundasilks@gmail.com
Mailing Address:
SVK Silks
27/2222-18, Mamillapalli Road,
Near Annapurneshwari Temple,
Dharmavaram, Andhra Pradesh, India
SECTION 3 – DISCLOSURE
We may disclose your personal information if required by law or if you violate our Terms of Service.
SECTION 4 – WORDPRESS & WOOCOMMERCE
Our store is hosted on WordPress and uses WooCommerce to provide the e-commerce platform that allows us to sell silk sarees and related products to you.
Your data is stored through WordPress hosting servers, WooCommerce databases, and related applications. These systems store your data on secure servers protected by firewalls.
Payment:
If you choose a direct payment gateway to complete your purchase, payment information is processed securely by third-party payment providers. We do not store your full credit/debit card details.
All payment gateways adhere to the Payment Card Industry Data Security Standard (PCI-DSS) to ensure secure handling of card information.
SECTION 5 – THIRD-PARTY SERVICES
In general, third-party service providers used by us will collect, use, and disclose your information only to the extent necessary to perform the services they provide.
Certain providers, such as payment gateways, shipping partners, and analytics tools, have their own privacy policies. We recommend reviewing their policies to understand how your information is handled.
Some providers may operate in different jurisdictions. If you proceed with a transaction involving such providers, your information may be subject to the laws of those jurisdictions.
Once you leave our website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
Links:
Our website may contain links to other websites. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
Google Analytics:
We use Google Analytics to understand how visitors use our website and to improve our products and services.
SECTION 6 – SECURITY
We take reasonable precautions and follow industry best practices to protect your personal information from loss, misuse, unauthorized access, disclosure, alteration, or destruction.
If you provide sensitive information, it is encrypted using Secure Socket Layer (SSL) technology. While no method of transmission over the Internet is 100% secure, we implement additional safeguards to protect your data.
SECTION 7 – COOKIES
We use cookies to enhance your browsing experience. Cookies may store information such as:
- Session data
- Pages visited
- Shopping cart contents
- Analytics and performance tracking
You may choose to disable cookies through your browser settings, but some features of the website may not function properly.
SECTION 8 – AGE OF CONSENT
By using this site, you confirm that you are at least the age of majority in your state or country of residence, or that you have given consent for any minor dependents to use this site.
SECTION 9 – CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this Privacy Policy at any time. Changes will take effect immediately upon being posted on the website. If material changes are made, we will update this page accordingly.
If SVK Silks is acquired or merged with another business, your information may be transferred to the new owners.
SECTION 10 – COMMUNICATION
By using our website and services, you agree that SVK Silks may communicate with you through SMS, WhatsApp, phone calls, or email for purposes including:
Order confirmations and delivery updates
Account verification and security notifications
Promotional offers and new product launches
Customer support and feedback
You may opt out of promotional communications at any time by following the unsubscribe instructions or by contacting us at srivakratundasilks@gmail.com.
QUESTIONS AND CONTACT INFORMATION
For accessing, correcting, amending, or deleting personal information, registering a complaint, or seeking more information, please contact:
Privacy Compliance Officer
SVK Silks
📧 srivakratundasilks@gmail.com
📍 27/2222-18, Mamillapalli Road, Near Annapurneshwari Temple,
Dharmavaram, Andhra Pradesh, India